Surveillance Operator Job Description Samples

Surveillance Operator Job Description Sample 1:

The Surveillance Operator monitors the premises using electronic surveillance equipment for gaming corporation/business.

Duties and Responsibilities:

Reports directly to the Surveillance Shift Supervisor.
Responsible for maintaining the confidentiality of the Department.
Responsible for protecting the safety of the patrons, staff and company assets.
Utilizes cameras and other approved observational resources to document all activities in all areas of the property.
Responsible for generating reports on the following matters:
Any deviation or issues of non-compliance from the property’s policies and procedures;
Any unusual or suspicious activity in or on the perimeter of the property;
Any unauthorized access to sensitive areas of the property;
Any violation of gaming integrity including cheating at play and suspicious financial transactions;
Any issues which may affect the property’s public image;
Any liability issues; and
Any other issue which may be of importance to the Surveillance Manager, Shift Supervisor, Property Management, or the General Manager.
Responsible for logging and responding to radio calls.
Responsible for maintaining a log of the routine tasks performed within the Surveillance room and on the gaming floor.
Responsible for observing all internal cash asset transfers and escorts.
Responsible for other duties assigned by the Shift Supervisor.

Education and Experience:

High school diploma or equivalent working experience
Previous security/surveillance experience preferred
Responsible beverage training
Knowledge of surveillance equipment and cheating are an asset
Knowledge/Skills and Abilities:

Strong communications skills to verbalize incidents and daily happenings in the department, along with strong reading and writing skills for reporting purposes.
Concentration and manual dexterity required to operate equipment.
Knowledge of all operating departments policies and procedures required, including live games, slots, poker, cash/slot cage and count room.
Aptitude for accuracy and detail in their work.
Shift work required as well as an ability to sit for long periods of time. Operations are 24/7.
Must be 19 years of age or older.