Program Advisor Job Description Samples

Program Advisor Job Description Sample 1:

Job Setting: Technical Training – Educational Institution

The program advisor’s main purpose of this position is to manage inquiries from prospective students. Specifically, you will be responsible for the conversion of inquiries to enrollments, with programs potentially starting quarterly. You will maximize opportunities to make contact with potential students, and to effectively “sell the opportunity”, driving enrollment. You will work with prospective students right through the enrolment process, and your performance will be partially judged on student retention. You will systematically and actively engage inquiries to ensure your interview and enrollment targets are met.

Specific Duties:

You will be responsible for developing relationships with prospective students and their families to advise on Centre programs as they relate to the prospect’s career goals.

An essential duty of this position is accurate inquiry tracking, from initial contact through all subsequent follow-up communications, and pro-active participation in systematic follow-up routines with all inquiries. This position provides weekly reports on program advising results, such as a breakdown of inquiries by program areas, conversion rates, and other data as required by marketing or management. The successful candidate will work closely with the Marketing department, providing essential feedback and evaluations of Centre marketing efforts, and cooperates in adapting procedures to ensure the Centre enrolls and maintains a student population that meets or exceeds targets.

To be successful you must be fully versed in all Centre programs and courses, learning objectives, how the programs relate to industry needs and how our school compares to competitors, both private and public.

Skill Requirements – Specific & General:

Demonstrated skill in consultative sales
Excellent communication skills, ability to listen
Ability to establish trust and rapport with prospects
Computer literate
Good organizational skills
Must work well in a team environment
Must be accountable, reliable and able to work independently
Must be curious, committed to life-long learning, enthusiastic, optimistic and have a sense of humour

Education/Experience Requirements:

Post-secondary degree/diploma preferred with experience in program or career advising.
Industry experience in career coaching, sales consulting, marketing or public relations is recommended.