IT Manager Job Description Samples

Information Technology Manager Job Description Sample 1:

The Information Technology Manager is responsible for installing and maintaining computer
hardware, software and networks.

SCOPE:

The Information Technology Manager manages and provides hardware and software maintenance,
training and consultation, and recommendations about future planning and development of resources. Providing these services
in an effective and efficient manner will ensure maximum access to and implementation of
technology services and resources.

RESPONSIBILITIES
1. Manage information technology and computer systems
- Plan, organize, direct, control and evaluate the operations of information systems and electronic
data processing (EDP)
- Develop and implement policies and procedures for electronic data processing and computer
systems operations and development
- Meet with managers to discuss system requirements, specifications, costs and timelines
- Hire and manage information systems personnel and contractors to design, develop, implement,
operate and administer computer and telecommunications software, networks and information
systems
- Control the computer systems budgets and expenditures
- Ensure technology is accessible and equipped with current hardware and software

Main ActivitiesTroubleshoot hardware, software and network operating system
- Familiar with all hardware and software
- Familiar with network operating system
- Provide orientation to new users of existing technology
- Train staff about potential uses of existing technology
- Train staff about new and potential use
- Provide individual training and support on request
- Provide recommendations about accessing information and support
- Maintain current and accurate inventory of technology hardware, software and resources
- Monitor and maintain technology to ensure maximum access

Principal Activities

- Troubleshoot all technology issues
- Maintain log and/or list of required repairs and maintenance
- Make recommendations about purchase of technology resources
- Research current and potential resources and services
- Provide network access to all staff and students
- Install work stations
- Connect and set up hardware
- Load all required software
- Provide network accounts and passwords as required
- Monitor security of all technology
- Input and maintain IP addresses
- Advise staff of security breach and/or change in password or security status
- Ensure installation of lock out programs
- Identify and prepare hardware for disposal when appropriate
- Ensure hardware is stripped and secured before disposal
- Perform other related duties as required during working hours

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge

- Computer hardware and software systems and programs
- Computer networks, network administration and
network installation
- Computer troubleshooting
- Computer viruses and security
- E-mail and internet programs

Skills

- management and supervisory skills
- ability to install and administer computer
hardware, software and networks
- team building skills
- analytical and problem solving skills
- decision making skills
- effective verbal, presentation and
listening communications skills
- effective written communications skills
- computer skills including the ability to
operate computerized accounting,
spreadsheet, word-processing, graphics
- stress management skills
- time management skills