Assistant Banquet Manager Job Description Samples

Assistant Banquet Manager Job Description Sample 1:

Job Setting: Hotel

POSITION PURPOSE:

Effectively monitor the daily operations of the Banquet Department, with a focus on providing support and guidance to banquet porter personnel. Ensure a successful and effective operation, manage the set-up, cleaning and maintenance of meeting and banquet rooms following the standards of service as set by the hotel.

ESSENTIAL FUNCTIONS:
- Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications. Communicate all daily activities, in person or by log, to the other banquet personnel to ensure smooth transition and follow-up from one function to another.
- Oversee the porter team as they properly clean and set meeting rooms and banquet functions per specifications on resume and BEOs including vacuuming floors and cleaning walls and windows/mirrors. Proper care, movement, storage of all equipment such as tables, chairs, risers, dance floor lecterns is required.
- Proper control and storage of meeting room supplies such as linen, pads, pens/pencils and candy, etc. are required. Coordinate with Housekeeping and
- Engineering to ensure the highest level of product delivery.
- Review all written communication, i.e., resumes, daily/weekly, Banquet Event Orders to determine appropriate staffing levels, as they relate to banquets and meeting room set-ups. Communicate all changes within the Banquet Department and makes adjustments according to the above items.
- Responsible for maintaining a strong client relationship and ensuring that all convention specifications are communicated to and executed by all hotel operating departments making for a successful meeting experience for the meeting planner and attendees.
- Maintain constant communication with the Convention Service/Catering Sales Manager as it applies to the client at hand.
- Give daily support and guidance to fellow banquet personnel as well as monitor job performance to ensure a successful meeting/banquet experience by our guests.
- Maintain a high level of service by constantly training and coaching all direct reports and staff. o Responsible for weekly scheduling and payroll for the Banquet Porter team.
- Inspect and oversee the cleanliness and maintenance of all function space, public areas, and service areas on all banquet levels. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel’s facilities.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: o Relay any problem situations or damaged areas to Banquet Management in a timely manner for immediate action. o Perform other duties as requested, such as moving office furniture

Job Requirements:

- High School Diploma or equivalent. A College Degree is preferred.
- Must have three years inside/outside Marriott Food and Beverage experience
- Must have prior experience in the following categories – Banquet Bartender or Cashier, Banquet Server, Banquet Wine Steward and Banquet Porter in a first class Banquet Operation.
– Effective sales skills to up-sell products and services
- Knowledge of menu planning, food presentation, and banquet and event service operations
- Broad understanding of facility management (sanitation, maintenance, operations)
- Knowledge of overall hotel operations as they affect departments
- Effective conflict management skills
- Strong communication skills (verbal, listening, writing)
- Strong customer and associate relation skills
- Good training/facilitator skills
- Strong organizational skills
- Ability to use standard software applications and hotel systems
-Effective decision making skills and effective influence skills
- Strong problem-solving skills
- Effective coaching and development skills
- Good presentation and platform skills
- Knowledge of inventory controls, supplies and equipment
- Ability to effectively manage labor productivity