Admissions Officer Job Description Samples

Admissions Officer Job Description Sample 1:

Job Setting: University or College

As key members of university’s Registrar Admissions Team, Admissions Officers are accountable for accurate and efficient processing of student applications to university day programs. Working within a dynamic and supportive team environment, Admissions Officers must evaluate transcripts (both secondary and post-secondary) and other supporting documentation and use this information to inform admission decisions. Admissions Officers also maintain program quotas, communicate with applicants, program chairs and administrative support staff, and with other members of the university and external communities.

In addition, Admissions Officers are key members of the Office of the Registrar customer service team where they personally interact with university applicants, students, and alumni seeking information or service from the front counter area.

It is expected that Admissions Officers are extremely proficient in the use of various office technologies including PeopleSoft student record system, all Microsoft applications, and various other telephone and e-mail systems. In addition, it is expected that Admissions Officers are well versed in policy and practice pertaining to the Freedom of Information and Privacy (FOIP) act.

Responsibilities and Skills:
Reporting to an Admissions Team Lead in the Office of the Registrar, Admissions Officers are responsible for the following:
Accurate and expedient processing of applications to university programs
Communicating with applicants and other university clients regarding admission, registration, transcript requests, program information, etc. using a variety of tools and methods including face to face, e-mail, and telephone.
Excellent oral and written communication skills.
Excellent problem-solving skills.
Proven ability to work under pressure.
Excellent computer skills.
Excellent customer service skills.

Qualifications:
High School diploma, post secondary diploma preferred. Previous experience in a Registrar’s Office working with a student information database (PeopleSoft preferred) is an asset. Equivalent combinations of education and experience may be considered.