Trust Officer Job Description Samples

March 11, 2012 by admin  
Filed under Financial Job Descriptions, Job Descriptions

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Trust Officer Job Description Sample 1:

Job Setting: Bank – Wealth Management

The incumbent is responsible for providing clients and beneficiaries with Estate, Trust and Agency administration services at established service quality levels and fee rates in accordance with corporate policy and procedure, the operating document, client needs and current legislation. In some branches the incumbent may be the officer in charge in the absence of the Trust Manager.

The incumbent will possess detailed technical knowledge of Estates and Trusts together with experience in the administrative aspects of Estate, Trust and Agency accounts. The Trust Officer has the primary responsibility for managing the client/beneficiary/Co-Trustee relationships and for coordinating the application of any specialized expertise or services that may be required to ensure the effective administration of the accounts, which for the most part would be average size and complexity. The incumbent will occasionally be required to act as an Officer/Director of privately held companies.

The position is also directly involved with the identification and pursuit of new business opportunities, internally and externally, working closely with the Financial Consultant(s) and Will and Estate Planner(s).

KEY ACCOUNTABILITIES:
- Provide personalized service to clients/beneficiaries at established levels, exemplified by timely and accurate account administration coupled with demonstrated technical expertise, personal integrity and an ability to respond to the needs and concerns identified by effective interaction with them, their advisors and where applicable, the Co-Trustees.
- Limit corporate risk exposure by ensuring that account administration is carried out in compliance with defined policies and procedures and audit standards, with particular emphasis on the quality of presentations to the Discretionary Powers Committee for guidance and/or approval. Perform duties as Officer/Director of private companies in accordance with established governance and compliance standards. Demonstrate understanding of clients/beneficiaries exposure to risk in the context of the account administration and ensure full documentation of our activities relative to the account.
- Maintain current knowledge of legislative, administrative and economic issues that impact the management of the accounts and demonstrate an ability to communicate on a broad range of legal and financial issues with clients and their advisors, with particular expertise in estates, trusts, wills, investment and taxation matters.
- You may be identified as the client’s Primary Relationship Manager (PRM) offering expertise most relevant to the client’s financial priorities. As PRM you will utilize the Financial Planning process to develop an in-depth understanding of your clients needs and will serve as a conduit for referrals.
- You are responsible for developing multiple service client relationships based on formalized client strategies. You will engage and inform the designated Team of Experts as to changes in client information and priorities. As PRM you will maintain SPCG service standards regarding proactive contact, central client point of contact for special events, recording and maintaining the Client Contact database and hold and maintain the client’s Financial Plan.

QUALIFICATIONS:

- University degree or equivalent industry experience
- Successful completion of CSC
- Enrollment or completion of MTI or STI designation/diploma
- Knowledge of Trust Accounting principles, systems, and policies.

Title Officer Job Description Samples

March 11, 2012 by admin  
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Title Officer Job Description Sample 1:

We are currently seeking a Title Officer. This role is ideally suited to an individual who would like to join a company that has created a unique working atmosphere that offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment.

Reporting to the Manager, Operations in these outstanding opportunities, you will undertake the following:

- Assist in the efficient processing of Title Insurance transactions while ensuring accuracy and timely service to our partners;
- Assist in reviewing RFIs and title searches, issuing CTIs, and calculating and arranging for disbursements in an accurate and timely manner;
- Ensure the proper registration of policies and associated documents through proper follow-up on various reports and accurate assessment of title concerns within guidelines provided;
- Ensure prescribed turnaround times are met by reporting and sending out mortgage documents within the required timeframes and consistently meeting established productivity requirements;
- Maintain the highest level of Customer Service by knowledgeably answering customer queries or concerns when necessary via phone, fax and email, escalating confidential issues when appropriate;
- Maintain positive and enduring relationships with our channel partners.

Competencies:

- Customer service and satisfaction;
- Operational excellence;
- Innovation;
- Communication/informing;
- Teamwork;
- Integrity and trust.

Requirements:

- Previous experience in the financial and/or legal environment considered an asset;
- Bilingualism (French and English – written, read and spoken);
- Strong customer focus;
- Accuracy and attention to detail;
- Initiative and accountability;
- Strong typing and computer skills (familiar with MS Office, navigating and searching);
- Ability to work in a fast-paced environment;
- Ability to work independently and in a team environment.

Truckload Specialist Job Description Samples

February 19, 2012 by admin  
Filed under Job Descriptions, Transportation Job Descriptions

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Truckload Specialist Job Description Sample 1:

General Freight Trucking Company has one immediate opening for Truckload Specialist at our XXXXXX, XX Location.
Reporting directly to the Customer Service Supervisor and liaising with our customers, you will be responsible for taking calls, developing logs, responding to complaints and solving related issues.

Working closely with the Customer Service Team, the scope of this job will require you to take initiative and use your customer service experience to work in a fast paced environment, with one eye always on process improvement. Previous transportation / customer service experience is considered an asset but not required. Bilingual candidates are preferred but not required.

Job responsibilities include, but are not limited to:

- Building orders in line haul system
- Booking delivery appointments for these orders to increase our load & go / direct delivery system
- Monitoring of customer service related e-mail box
- Answering general customer service inquiries related to Truckload orders
- Monitoring the TL board in Routronics
- Responsible to oversee the Truckload traffic flow for customers shipping full loads.
- Complete daily tracking of loads booked.
- Responsible to maintain a healthy working relationship with assigned client base in order to assure complete customer satisfaction
- Responsible to communicate with the terminals in an efficient manner in order to assure continued on-time service.

As a federally regulated employer, our freight company fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Job Qualifications:

Team members include people like you, people who are outgoing with a drive to resolve problems. As an independent, self-motivated professional you communicate effectively, analyze issues and resolve problems quickly. Post secpndary education in a related field will be an asset. Experience in excel will be an added benefit, experience in AS400 and Routronics is a requirement.

Tilesetter Job Description Samples

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Tilesetter Job Description Sample 1:

Job Setting: Stone and Granite Company

Education: Completion of high school

Credentials (certificates, licences, memberships, courses, etc.): Not required

Experience: 3 years to less than 5 years

Languages: Speak English

Major Work Area: Construction

Type of Establishment/Work Setting Experience: Commercial, Residential

Area of Specialization: General tilesetting (floors, walls, ceilings, etc.), Marble and granite

Specific Skills: Prepare, measure and mark surfaces to be covered, Mix, apply and spread adhesive substances, Set tiles in place and apply pressure to affix them to base, Align and straighten tiles, Cut and fit tiles around obstacles, Pack grout into joints and between tiles, Remove and replace cracked or damaged tiles, Cut, surface, polish and install marble and granite

Work Conditions and Physical Capabilities: Handling heavy loads

Other Information:Mechanical install granite/marble. Req: English OR Romanian an asset; exper in mechanical installation; 3 to 4 yrs apprenticeship OR 3 yrs exper in the trade and courses in tile setting

Tilesetter Job Description Sample 2:

Job Setting: Tile and Stone Company

Job Description:

Prepare, measure and mark surfaces to be covered, Mix, apply and spread adhesive substances, Set tiles in place and apply pressure to affix them to base, Align and straighten tiles, Cut and fit tiles around obstacles, Pack grout into joints and between tiles, Remove and replace cracked or damaged tiles, Determine best layout of tiles, Reinforce surfaces or build required underbases, Cut, surface, polish and install marble and granite, Install terrazzo surfaces and polish surfaces by hand or using machines, Install pre-cast terrazzo, granite or marble units

Experience: 5 years or more

Languages: Speak English, Read English, Write English

Major Work Area: Construction, Repair, Specialty design work

Type of Establishment/Work Setting Experience: Commercial, Institutional, Industrial, Residential

Area of Specialization: General tilesetting (floors, walls, ceilings, etc.), Ceramics, Terrazzo work, Marble and granite, Exterior veneers, Swimming pools, Glass mosaics or murals, Decorative pillars and arches, Promenade roofs, Marble plinths, Clean rooms, Food processing and display areas, Laboratories

Materials Used: Ceramic, Mosaic, Marble, Quarry, Slate, Stone, Terrazzo, Granite

Specific Skills: Prepare, measure and mark surfaces to be covered, Mix, apply and spread adhesive substances, Set tiles in place and apply pressure to affix them to base, Align and straighten tiles, Cut and fit tiles around obstacles, Pack grout into joints and between tiles, Remove and replace cracked or damaged tiles, Determine best layout of tiles, Reinforce surfaces or build required underbases, Cut, surface, polish and install marble and granite, Install terrazzo surfaces and polish surfaces by hand or using machines, Install pre-cast terrazzo, granite or marble units

Additional Skills: Prepare rough plans and sketches

Transportation/Travel Information: Valid driver’s licence, Own transportation

Work Location Information: On-site customer service

Major Work Area: Construction

Type of Establishment/Work Setting Experience: Commercial, Residential

Area of Specialization: General tilesetting (floors, walls, ceilings, etc.), Marble and granite

Specific Skills: Prepare, measure and mark surfaces to be covered, Mix, apply and spread adhesive substances, Set tiles in place and apply pressure to affix them to base, Align and straighten tiles, Cut and fit tiles around obstacles, Pack grout into joints and between tiles, Remove and replace cracked or damaged tiles, Cut, surface, polish and install marble and granite

Work Conditions and Physical Capabilities: Handling heavy loads

Other Information:Mechanical install granite/marble. Req: English OR Romanian an asset; exper in mechanical installation; 3 to 4 yrs apprenticeship OR 3 yrs exper in the trade and courses in tile setting

Tilesetter Job Description Video:

Technical Sales Representative Job Description Samples

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Technical Sales Representative Job Description Sample 1:

Job Setting: Water Purification Company (Sales)

Job Description:

- Liase between equipment manufacturers, engineering consultants, municipalities, industries and installing contractors to develop process equipment specifications for inclusion in tender documents and equipment supply requests;
- Manage, review and evaluate multiple manufacturer/equipment supply tender projects for sales opportunities;
- Prepare and submit supply proposals and equipment costing bids to meet tender deadlines;
- Prepare submittal documents for engineering review and approval;
- Provide installation instruction and assistance including start-up and commissioning services to the installing contractors;
- Maintain existing customer base as well as develop new accounts in the Municipal/Industrial Water and Wastewater Treatment Industries;
- Attend trade shows, manufacturer training seminars, etc.
- The successful candidate will be highly organized with effective communication skills, both written and verbal. As a member of a small team, you realize the necessity to be flexible and co-operative, to ensure overall success.

Required Skills:

Computer proficiency on MS Windows platform using MS Office Suite and Adobe acrobat.

Education/training/previous experience:

- Chemical or Mechanical Engineering Technologist diploma; BSc Engineering or Environmental Science; or equivalent;
- Basic knowledge of Water and Wastewater systems is a requirement;
- Knowledge of the specific challenges influencing equipment selection for regional treatment plants as well as previous sales experience would be assets.

TV Producer Job Description Samples

December 2, 2011 by admin  
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TV Producer Job Description Sample 1:

Job Setting: Canadian Broadcasting Station

Reporting to the Regional Manager, the TV Producer will have a strong communication, technical and editorial background coupled with a passion for technology. The producer will be an active community member ensuring programs produced are relevant to region’s audience. Thorough, organized and driven to take ownership and accountability for their work, the successful candidate will have the skills to work effectively in a fast paced and dynamic work environment.

Responsibilities:

- Produce, direct, edit productions and ensure consistent compliance with company policies, procedures and standards.
- Co-ordinate and develop efficiencies that will allow maximum output.
- Train and develop volunteer production crews.
- Conduct pre-production and post-production meetings and program critiques.
- Foster positive working relationships within the programming department as well as with volunteers, other company departments, media partners, – community leaders, local organizations, and elected officials.
- Seek out relevant community organizations and individuals to develop effective local programming.
- Meet all legal and policy requirements under the Health and Safety Act.
- Comply with CRTC regulations and guidelines.

Qualifications:

- Minimum 3 years television production experience.
- Degree in Television Production or post secondary education in Television Production or Broadcasting, an asset.
- Experience with contract and partnership management.
- Experience in studio production, ENG/EFP, and multi-camera mobile production
- Experience with non-linear Avid editors.
- Knowledge of production equipment, edit suites, studio production and computer graphics.
- A valid driver’s license with good driving record, and reliable transportation.
- Ability work flexible hours, including evenings and weekends.
- Frequently required to lift heavy objects (e.g. 20kilos)
- Frequently required to work outside year-round.

Translator Job Description Samples

December 2, 2011 by admin  
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Translator Job Description Sample 1:

Translator (English to French)

Job Setting: Agri-Food Business

As a member of our translation team, the successful candidate will be required to translate accurately, and under tight deadlines, various documents relating to fields such as Food, Agriculture, Energy and retail and wholesale business. Duties also include proofreading and maintaining terminology files.

The successful candidate will have basic knowledge of the methods, tools and procedures used in the profession. He/she will communicate effectively with clients, have good time management and organizational skills and the ability to work efficiently in a collaborative team environment. A Translation degree from a recognized university or equivalent experience is a requirement. A professional certification in translation is a definite asset.

Technical Relations Associate Job Description Samples

November 29, 2011 by admin  
Filed under Job Descriptions, Technology Job Descriptions

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Technical Relations Associate Job Description Sample 1:

Job Setting: Online Support Company

The Technical Relations Associate (TRA) is an individual committed to providing outstanding technical service support. The TRA will respond, investigate and resolve inbound customer technical inquiries via phone, email or electronic chat methods from our client’s customers.

RESPONSIBILITIES:

- Respond accurately and efficiently to customer inquiries using client designed processes
- Provide world class technical assistance on customer issues in an efficient manner
- Troubleshoot simple to complex issues, adapting to a variety of skill levels through a positive, analytical, and informative approach
- Educate customers about support options, online tools, and self-help or tutorial training resources
- Meet or exceed contractual service level standards set for productivity and quality of service
- Provide accurate information and/or offer solutions to customers on products and services following company and/or client directed policies
- Improve customer value and satisfaction by promoting/cross selling products and services
- Maintain customer accounts and perform adjustments as required
- Escalate customer inquiries to the appropriate department or second level support function, as defined by client processes when required
- Respect and maintain customer confidentiality at all times
- Remain current on all products and services being offered
- Participate in client upgrade and ongoing training
- Participate in coaching meetings or team huddles with respective Manager

The above statements describe the general nature and level of work being performed. This is not intended to be an exhaustive list of all responsibilities and duties required.

QUALIFICATIONS:

- High school diploma (equivalent) or a combination of high school and relevant experience
- Relevant experience in retail, technical support, help desk support, or customer service
- Proficient computer skills
- Detail oriented, adaptable, personable, and reliable
- Multi-tasking and keyboarding skills
- Excellent verbal and written communication skills
- Flexibility to work various shifts in a 365 day per year environment
- Must be self motivated with a passion for innovative technology
- Positive attitude and proven ability to work effectively without direct supervision
- Effective listening skills and adept at understanding customer needs
- Proven success providing excellent customer service
- Broad understanding of computing technology including: hardware components, data storage, operating systems, software applications, common peripheral devices, and external connectivity
- Previous Hardware/Software troubleshooting experience considered an asset
- Sales experience in a technical field, discussing the specifications and benefits of various products with potential customers considered an asset
- Contact centre experience considered an asset
- Satisfactory Criminal Record Check required (Credit check may also apply)

Travel Agent Job Description Samples

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Travel Agent Job Description Sample 1:

Job Setting: Retail travel agency

Education: Completion of high school, Some college/CEGEP/vocational or technical training

Credentials (certificates, licences, memberships, courses, etc.): Not required

Experience: Will train

Travel Bookings: Cruise travel

Business Equipment and Computer Applications: MS Word, Travel software packages

Specific Skills: Sell travel products and travel insurance, Calculate costs, process refunds and attend to other financial transactions, Process and document bookings using computer systems, Attend to cancellations and schedule changes, Develop contact lists

Additional Skills: Manage difficult situations with customers

Travel Agent Job Description Video:

Tennis Professional Job Description Samples

October 31, 2011 by admin  
Filed under Job Descriptions, Sports Jobs Descriptions

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Tennis Professional Job Description Sample 1:

Job Setting: Public Tennis Facility

Tennis Professionals report directly to the Tennis Director. We cater to all levels and interests so applicant needs a wide range of coaching. Individual will also be involved in assisting with all special events. It is neccesary for the applicant to have a strong playing background. Various members of our coaching staff have coached on the tour, acquired tennis teaching/ management degrees, and are certified with either the USPTA or PTR.

Tennis Professional Job Description Sample 2:

Job Setting: Private Tennis Club

The candidate must be able to teach private and group lessons to juniors and adults. Indoor and outdoor club with clay and hard courts. Applicants must have a player ability equal to NCAA Div 1 level. Prior teaching experience is a plus.

Tennis Professional Job Description Sample 3:

Job Setting: Private Tennis Club

The candidate must have the following:

Played college tennis preferably. 4.5 or above rating.
Be a self –starter.
Be able to teach between 25 to 35 hours a week on court.
Communicate well with co-workers and members.

Applicant’s responsibilities include: Teaching private and group lessons of all ages and abilities, coordinating adult in-house leagues, assist with adult and junior tournaments, develop new programs, and help with light maintenance work around tennis courts.

Tennis Professional Job Description Sample 4:

Job Setting: Private Tennis Club

Our Tennis Professionals are hands-on in all aspects of our tennis programs, services and operations. The Assistant Tennis Professional will plan for, coordinate, and perform tennis programming and services including giving private and group lessons, teaching our ladies’ teams and juniors, and helping run tournaments and programs. Our tennis professionals also regularly perform court maintenance, string rackets, pro shop merchandising, and assist members and guests.

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