Human Resources Manager Job Description Samples

March 10, 2012 by admin  
Filed under Job Descriptions, Office Job Descriptions

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Human Resources Manager Job Description Sample 1:

Responsibilities:
- Provide overall management, coaching and guidance to the HR team.
- Develop a comprehensive strategic HR plan targeted at maximizing attraction and retention of talent.
- Lead the effort to work with hiring managers on recruitment, onboarding, talent development, compensation management and succession planning.
- Analyze the effectiveness of current HR programs and processes and update as required.
- Create and manage all compensation and benefit plans, including job evaluation systems.
- Develop and implement policies and procedures.
- Develop systems and processes that ensure compliance with applicable legislation and laws.
- Act as Company’s Privacy Protection Officer ensuring compliance with the Personal Information Protection Act (PIPA).
- Coach leaders and employees in the performance management program and facilitate the merit and equity review cycles.
- Manage and coordinate temporary and permanent domestic and international assignments and relocations. This includes liaison with corporate, tax and legal consultants as well as employment and immigration officials ensuring compliance with all governing laws and requirements.
- Liaise with our Corporate Office in Houston on the recruitment process, performance management, annual compensation planning and the Vital values process.

Qualifications:

- Experience in SAP or Workday HRIS software preferred.
- Certificate, diploma or degree in Human Resources, Business or related field.
- Minimum of 5 years of senior human resource management experience subsequent to obtaining certificate, diploma or degree. An equivalent combination of education and experience may be considered.
- Thorough working knowledge of Alberta Employment Standards, Alberta Labour Law and Alberta Human Rights are necessary.
- Experience in the following will be considered assets:
- Working in a union environment
- Conducting behavior-based interviews
- Working in the Alberta Construction and/or engineering field
- Conflict resolution, human behavior, performance and supervisory training are all considered assets.
- Excellent written and oral communication and organizational skills.
- Coaching, training and presentation skills.

Human Resources Manager Job Description Sample 2:

Postion Description:
You will provide assistance to First Line Supervisors in labor relations, administration of the collective agreement, recruitment, training, and in the administration of corporate programs. You will supervise the payroll clerk and offer assistance to employees pertaining to wages, wage premiums, overtime pay, holiday pay, vacations, sick benefits, health insurance coverage and other employee benefits.

Responsibilities:

- Administer the mechanisms of our collective agreement and respond in a timely manner to the Union. Interact with union officers, supervisors and payroll staff and maintain harmonious relationships with all partners.
- Conduct grievance investigations with the Supervisors, and encourage all partners to find best practices to support the operations in respect of the collective agreement.
- Participate in all labor management meeting held with Company and Union representatives
- Coordinate the preparation of all activities related to the renewal and negotiation of the contract.
- Initiate all activities to fill vacant positions and support management team. Prepare the job description and conduct interviews. Represent the Company in schools and universities to attract the best talents.
- Oversee the welcoming and orientation procedures for new employees ensuring that the integration is well performed as a measure of safety and retention.
- Working at the site, implement and manage various corporate HR programs such as a diversity program, succession planning, absenteeism management, disability and accommodation management or other actions.

Skills and Knowledge:

- Bachelor’s degree in Industrial Relations, Human Resources or other relevant discipline
- A minimum of 5 years in HR counsel
- Strong knowledge of recruitment process
- Experience in labor relations in a unionized environment
- Knowledge of health and safety’ regulations
- Excellent analytical skills
- Capacities to investigate in delicate matters
- Excellent leadership skills in engaging people in respectful communication
- Team worker
- Computer literate
- Customer focus
- Conflict resolution skills

Human Resources Manager Job Description Sample 3:

ROLE SUMMARY

The Human Resource Officer is responsible for providing support in the various human resource functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling.

ESSENTIAL FUNCTIONS:

•Deliver full recruitment services including front end needs analysis, job postings, sourcing, interviewing, and employee offers
•Acts as a resource for all employee compensation and benefits
•Liaison with managers and employees on issues and resolutions
•Responsibility for identifying training needs

QUALIFICATIONS:

•Strong presentation and facilitation skills
•Minimum of 3 years previous experience with, post Secondary education in HR or related field; CHRP designation an asset
•Proven mediation, negotiation and conflict resolution skills •Bilingualism in Canada’s both official languages would be preferred

Human Resources Manager Job Description Sample 4:

Job Setting: Cruise Line

We are currently seeking a Human Resources Manager to join our team! The emphasis of this position is on core functions such as: organizational development and effectiveness; employee relations; training and development; performance management; conflict resolution; employee promotions/transfers; berthing compliance; progressive disciplinary action; employee turnover and retention; time and attendance and; ongoing HR management/administration. The HR Manager will provide assistance and support to all senior officers and onboard management when dealing with human resources issues. Potential candidates must have at least four years of experience in Human Resources.

Responsibilities include but are not limited to:

- Provide human resource direction and guidance on all employee related issues

- Monitor and advise on issues such as employee relations, conflict/grievance mediation and resolution, performance management, succession planning, and SQM policies and procedures

- Work closely with department heads and provide them coaching, guidance and continuous feedback, as well as develop strategies to enhance overall employee satisfaction

- Responsible for the “Celebrity Family” Balance Scorecard Rating. Monitor, identify, and analyze trends

- Acts as the ship’s liaison with regards to all contract discrepancies, permanent position changes and all inquiries received by the shore side Global Compensation Department

- Monitor the education line expense of the vessel’s operational budge, identify and implement expense reduction measures through cost efficiency planning and optimal resource allocation and utilization. Manage the HR/Training & Development budget within company guidelines

- Provide recommendations for job description updates and job evaluations

- Evaluate and ensure that policies are in compliance with all legal, shipboard and company SQM requirements. Nurture an international environment that fosters a committed team that continually builds upon service excellence in both the front and back of the house

- Conduct regular safety and department meetings

- Prepare a variety of reports and letters utilizing personal computer system and equipment

- Mentors, develops and provides on-the-job training to his/her staff to strengthen their current performance and preparation for future advancement

Job Requirements:

- A minimum of 4-6 years of experience in Human Resources management, preferably in the hospitality industry

- Minimum of two years experience managing staff of at least two (2) direct reports

- Bachelor’s degree from an accredited university or college in Human Resources, Business Administration, Psychology or a related field, or 10 years senior management experience in Human Resources Ability to read, write, and speak English clearly and distinctly

- Ability to read, write and speak English clearly and distinctly

- Must meet all physical requirements, including the ability toparticipate in emergency life-saving drills and training

- All international applicants must have the ability to obtain a C1/D1 Visa

Audio Visual Technician Job Description Samples

March 5, 2012 by admin  
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Audio Visual Technician Job Description Sample 1:

Job Setting: Cruise Line

We are currently searching for Audio- Visual Operators – Light to join our team. This position sets, strikes, operates, or otherwise works with relative Audio-Visual (A/V) or Stage equipment as instructed by the corporate office and the Audio-Visual Manager in accordance with the specific disciplines assigned. The Audio-Visual Technician is responsible for the use/operation, movement, and storage of all audio-visual equipment for performances by entertainers.

In addition to other requirements, potential candidates must have at least one year of experience in an audio-visual function in an upscale hotel, resort, cruise ship, entertainment or recreational industry (shipboard experience preferred) along with other requirements.

Responsibilities include (but are not limited to):

* Moves, sets, operates, strikes, and stores all audio-visual equipment, such as lighting, sound, scenery, props, etc., throughout the ship on a day-to-day basis.

* Acts as audio-visual troubleshooter to help solve any equipment or stage problems as delegated by the A/V Manager.

* Designs or implements the design of lighting, sound, and stage effects for Featured Entertainers as assigned.

Job Requirements:

Minimum Requirements:

* Minimum of one year of experience in an audio-visual function in an upscale hotel, resort, cruise ship, entertainment or recreational industry (shipboard experience preferred).

* Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

* Completion of high school or basic education equivalency required.

* Coursework in theater technical management at an accredited college or university or the international equivalent, or equivalent technical experience, preferred.

* Basic computer software skills required.

* Ability to speak English clearly, distinctly and cordially with guests.

* All international applicants must have the ability to obtain C1/D1 visa (and other relevant visas) when applicable

* Must meet all physical requirements, including the ability to participate in emergency life-saving drills and required training.

Audio Visual Technician Job Description Sample 2:

Reporting to the AV Manager and working in a team environment, this position’s primary role is to provide AV support for special events and daily operations.

The AV Technician will be responsible for the setup, operation, support and troubleshooting of audio, video, lighting and associated systems.

Responsibilities:

• Set up staging, podiums, lighting, projection and audio equipment
• Operate equipment during programs and events
• Maintenance and repair of equipment
• Assist in determining AV needs for events
• Installation and removal of equipment
• Organize and maintain inventory of equipment and supplies
• Provide AV support throughout the facility

Qualifications:

• 3+ years’ experience in an audio-visual technical role
• Must be able to work at heights on ladders and scissor lifts
• May require occasional lifting of heavy equipment
• Experience with analog and digital audio and video equipment an asset
• Knowledge of IP networks and infrastructure
of IP networks and infrastructure

Special Conditions of Employment:

•This fulltime, permanent position requires a reliable candidate with a flexible schedule as shifts will include evenings and weekends and possibly on-call tech support.

• The successful candidate must be able to cope with stressful situations, short deadlines and have the ability to multitask and work independently.
successful candidate must be able to cope with stressful situations, short deadlines and have the ability to multitask and work independently.

Guest Services Manager Job Description Samples

March 5, 2012 by admin  
Filed under Job Descriptions, Tourism Job Descriptions

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Guest Services Manager Job Description Sample 1:

Job Setting: Cruise Line

We are currently seeking Guest Services Manager to join our team. Potential candidates must have at least two years in a successful progressive, related leadership position in a four or five star resort, hotel or cruise line.

Responsibilities include (but are not limited to):

· Continually develop original and fresh techniques to enhance the guest service onboard

· Use guest feedback and ratings to establish a positive culture throughout the guest services team

· Enforce organizational policies and procedures of monetary items regarding the Front Desk

· Develop and promote success of the management and supervisory teams onboard

· Enforce the delivery of standards, efficiencies, services and quality within the guest services department onboard

· Perform related duties as required

Job Requirements:

Minimum Requirements:

* Completion of high school, basic or vocational education equivalency preferred

* Two or more years of Front-of-House successful and progressive leadership experience in a four or five star hotel, cruise line or other hospitality related industry

* Proven ability to achieve operational results in an international environment

* Demonstrated experience in motivating, leading and engaging a diverse workforce to increase synergy and improve productivity

* Competency with Microsoft Office and Lotus Notes

* Oral and written fluency in English at an advanced level

* Must be physically able to participate in emergency life saving drills and required training

* Strong communication skills in additional languages are desired

* All international applicants must have the ability to obtain a C1/D visa

Cruise Staff Job Description Samples

March 5, 2012 by admin  
Filed under Job Descriptions, Tourism Job Descriptions

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Cruise Staff Job Description Sample 1:

The Cruise staff hosts and participates in shipboard recreational, entertainment and social programs geared towards adults and families.

In addition to other requirements, potential candidates should have minimum two years master of ceremonies or professional entertainment (theatre, music, dance, comedy, etc.) experience with resorts, cruise lines, entertainment or recreational industries.

Responsibilities include (but are not limited to):

* Maintains continual interaction with the guests. Hosts and participates in adult and family recreational programs and activities.

* Socializes with guests in public areas at all times in accordance with Cruise Company Standards. Visits guest lounges at specified times to converse with as many guests as possible in the time allotted.

* Attends Captain’s Cocktail Party and Welcome Back Party to provide introductions, collect invitations, socialize and coordinate the flow of the reception line.

* Participates in shows and events presented by the Cruise Director’s Division by taking part in skits, and/ or simple dance routines. Instructs, organizes or facilitates various activities and/or tournaments.

Job Requirements:

Minimum Requirements:

* Two years master of ceremonies or professional entertainment (theatre, music, dance, comedy, etc.) experience with resorts, cruise lines, entertainment or recreational industries required.

* Ability to capture and manage the attention of a large group of people with microphone effective and courteous microphone techniques. Experience on a microphone required.

* Ability to provide basic instruction to a large group of people.

* Completion of high school or basic education equivalency required.

* Working knowledge of computers, internet access, and the ability to navigate within a variety of software basic packages.

* Ability to speak English clearly, distinctly and cordially with guests.

* All international applicants must have the ability to obtain C1/D1 visa (and other relevant visas) when applicable

* Must meet all physical requirements, including the ability to participate in emergency life-saving drills and required training.