Banquet Captain Job Description Samples

Banquet Captain Job Description Sample 1:

Job Setting: Hotel

Reporting directly to the Assistant Banquet Manager, the Banquet Captain leads the Food and Beverage service of events and the corresponding staff. Ensures consistency and the highest level of service by training and developing staff and executing the requirements of events based on catering service standards.
Coordinate performance of all banquet servers. Coordinate all aspects of the room and facilities setup and food and beverage service. Will also assist with scheduling and performance management.

- Responsible for enhancing our Meeting Planner’s experience during their convention stay and be highly visible on the Convention floor
- Coordinate any service request between customers and the hotel. Anticipate and react to all needs in the Banquet area by utilizing Assistant Banquet Managers, Leads Audio Visual and other associates whose assistance may be required
- Ensures consistency and the highest level of service by training and developing staff and executing the requirements of events based on catering service standards.
- Adhering to all division and local standard and procedures.
- Performing all guest contact activities in a cordial, efficient and professional manner at all times with a commitment to excellence.
- Maintaining a cooperate, team-like attitude in working with rest of the departments and fellow associates, to achieve our common goals in providing an excellent experience to our guests and maximize our profit margins.